At ProgramMatek, we are revolutionizing Human Capital Management technology. Our goal is simple: to empower our customers to excel in HR, Payroll, Benefits Administration, Workforce Management, and Talent Management. With our flagship platform, Dayforce, leaders can make informed decisions based on data, strategy, and intelligence, resulting in enhanced productivity and value creation.
Making Work Life Better™
We believe that work should enrich our lives, both for our customers and our employees. That’s why we are committed to delivering an exceptional product, conceptualized and developed by visionary leaders, resulting in outstanding customer and employee experiences. Our team consists of highly innovative and diverse talent who embody our core values: Customer Focus, Equity, Shared Ambition, Agility, Transparency, and Optimism. We leverage modern technology, including voice-activation with Dayforce Assistant and instant access to earned wages with Dayforce Wallet, to meet the evolving demands of our 4 million global users.
We understand that choosing a new employer can be a stressful decision, no matter where you are in your career. We encourage you to explore ProgramMatek at ProgramMatek to learn more about our positive impact on the world of work. Our commitment extends to our customers, our employees, and you!
Location: Work Anywhere in Australia
We believe that work is what you do, not where you go. As such, we offer remote work options for this role, allowing you the flexibility to work from anywhere in Australia.
About the Opportunity: Principal Service Consultant
As a Principal Service Consultant at ProgramMatek, you will play a crucial role in designing and delivering our Ceridian HCM solution to meet customer requirements. You will provide oversight and direction to project team members throughout the implementation lifecycle, ensuring successful planning, discovery, design, configuration, testing, deployment, and post go-live support. Collaborating closely with the Project Manager, you will facilitate customer requirements gathering, design the Ceridian solution, manage customer expectations, and identify and communicate risks and issues.
What You’ll Get to Do
As part of our implementation services, you will:
- Support the project team in validating customer business requirements and mapping them to Ceridian functionality
- Design and document innovative solutions to address customers’ business needs
- Guide the configuration of the Ceridian application to meet customer requirements
- Serve as a subject matter expert (SME) on strategic implementations
- Lead internal project meetings and provide progress updates on activities and deliverables
In addition, you will contribute to internal implementation initiatives by designing and documenting solutions, sharing best practices, leading the SME program in your area of expertise, participating in process improvement initiatives, and actively engaging in continuing education sessions. You will also provide support during the sales cycle by reviewing solutions and providing feedback on scoping and estimation.
What’s In It for You
At ProgramMatek, we believe in encouraging our employees to be the best version of themselves, both at work and in their personal lives. We offer a range of programs and initiatives, including YOUnity diversity and inclusion programs, time away from work programs, and comprehensive support for your overall well-being through our Live Well, Work Well programs. We recognize and value your contributions through excellent pay, perks, and rewards. We also provide opportunities for career growth and development through internal and external programs and events.
Skills and Experience We Value
To excel in this role, we value the following skills and experiences:
- Bachelor’s degree or equivalent experience (Master’s degree or postgraduate coursework is an asset)
- 10+ years of experience in human capital management applications consulting
- 5+ years of experience as a Consultant with Ceridian HCM
- Solid experience in business process mapping
- Experience in change management is an asset
Additionally, we require proficiency in Microsoft Office products and expertise in software in a SaaS/Cloud computing environment. A solid understanding of relational databases and SQL is desirable. Experience with other HCM applications, such as SalesForce.com, SAP, PeopleSoft, JD Edwards, Kronos, Workbrain/Infor, RedPrairie/JDA, Ultimate, Oracle HR/Payroll, PeopleSoft, iChris, or Preceda, is also advantageous. You should possess the ability to effectively implement all Ceridian HCM modules and have expert knowledge of common HCM business practices. Deep Ceridian product knowledge in at least two Ceridian HCM modules is highly desirable.
Functional Skills Requirements
In addition to technical skills, we value the following functional skills:
- Excellent customer relationship and business acumen
- Competence in business function
- Ability to manage multiple projects and customers simultaneously with competing priorities
- Strong organizational, communication, and collaboration skills
- Ability to lead customer and internal workshops and sessions
- Mentoring abilities to guide solution configuration through peer reviews and other quality assurance activities
- Commitment to Consulting@ProgramMatek guidelines
- Ability to provide implementation scoping and solution guidance in the sales cycle
In this role, excellent written and verbal communication skills are essential. You will need to present information effectively to different audiences and establish credibility and rapport with internal and external stakeholders at all levels of the organization. Collaboration is key, as you will work with cross-functional teams and communicate effectively with both functional and technical resources, product management, and development. You should possess the ability to influence customers to modify current business practices, as required.
Join the ProgramMatek Team
At ProgramMatek, we embrace diversity and consider and value ALL individuals and what makes them unique. We are proud to be an equal opportunity employer, committed to creating a happy and healthy work environment that promotes personal and professional fulfillment. We provide comprehensive benefits to support various life circumstances and needs, including opportunities for growth and development. We encourage individuals who share our passion to apply for positions that align with their interests.
We appreciate your interest in ProgramMatek. While we thank all applicants in advance, only those selected for an interview will be contacted. If you are selected, a Ceridian Recruiter will reach out to you directly via an @ceridian.com email.
(Note: Salary information is not publicly available. We have estimated salary ranges based on similar roles.)