Ticketmaster Javascript Error: Troubleshooting Guide

Ticketmaster Slogan: “Live only happens once. Be there with Ticketmaster.”

Ticketmaster is a leading online ticket sales and distribution company that allows you to buy and sell tickets for a wide range of events such as concerts, sports, theater, and family shows. The company’s mission is to connect fans with their favorite events by providing cutting-edge technology and exceptional service.

However, some users have reported experiencing Ticketmaster javascript errors when attempting to access and book event tickets through their browsers or the Ticketmaster app. In this article, we will explain the possible reasons behind these errors and provide solutions that have helped other users resolve the issue.

Why Do Ticketmaster Javascript Errors Occur?

Ticketmaster javascript errors typically occur due to the following reasons:

  1. Restrictive Wi-Fi connection or enabled VPN: Your Wi-Fi connection may have restrictions that prevent the loading of Javascript, or you might have a VPN enabled on your device.

  2. Cache or privacy access issues: Failure to clear the cache or provide the necessary privacy access to the Ticketmaster app can also result in javascript errors.

  3. Third-party browser plugins: If you have any third-party browser plugins, like Ghostery or NoScript, they might block access to the Ticketmaster website.

Here’s an example of the Ticketmaster Javascript Error message you may encounter:

“Pardon the Interruption. As you were browsing, something about your browser made us think you were a bot. There are a few reasons this might happen: You’re a power user moving through this website with super-human speed. You’ve disabled JavaScript in your web browser. A third-party browser plugin, such as Ghostery or NoScript, is preventing JavaScript from running. OR We apologize. We are unable to complete your request on this device. To continue, we recommend using a different device.”

How to Fix Ticketmaster Javascript Errors?

To resolve Ticketmaster javascript errors, follow these steps:

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Fix 1: Enable Javascript in Your Browser

  1. For Internet Explorer Users:

    • Open Internet Explorer.
    • Select Tools > Internet Options (or the view menu in older versions).
    • Go to the Security Tab.
    • Select Custom Level.
    • Under Active Scripting, ensure that the “Enable” radio button is selected.
    • Select OK.
  2. For Chrome Users:

    • Open Chrome.
    • Click Settings.
    • Go to Security and Privacy > Site settings > Content.
    • Enable JavaScript (Sites can use Javascript) for the Ticketmaster website or enable it for all sites.
    • Reload the browser.
  3. For Firefox Users:

    • Open Firefox.
    • Type or copy “about:config” into the search bar and select “Accept the Risk and Continue” to access advanced search settings.
    • Search for “javascript.enabled” and toggle the “javascript.enabled” option to enable or disable javascript.
    • Reload the Ticketmaster website in Firefox.
  4. For Safari Users:

    • Open Safari.
    • Navigate to Preferences.
    • Select Security.
    • Check the “Enable JavaScript” box.
    • Close and reopen the browser.

Enabling javascript in your browser should allow you to access the Ticketmaster website without any issues.

Fix 2: Switch from Wi-Fi to Mobile Data

If you’re connected to a Wi-Fi network, try switching to a mobile data connection and reload the Ticketmaster website or app. Some Wi-Fi service providers may restrict access to javascript, which can prevent Ticketmaster services from loading properly.

Fix 3: Disable VPN

Disable any VPN services you are using and reload the Ticketmaster website or app. VPNs may redirect your connection through a location where Ticketmaster services are unavailable or restricted.

Fix 4: Provide All Required Permissions to Ticketmaster

Make sure you have granted all the necessary permissions to the Ticketmaster app. Go to your device’s settings, find the Ticketmaster app, and enable all required permissions. Afterward, reload the app.

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For Android Users:

  • Go to Settings > Apps > Select Ticketmaster > Permissions.
  • Allow all permissions and reload the app.

For iPhone Users:

  • Go to iPhone Settings > Privacy > Tracking.
  • Enable “Allow Apps to Request To Track” and reload the Ticketmaster app.

Troubleshooting Ticketmaster Javascript Errors on Specific Devices

  • On iPhone: To fix Ticketmaster javascript errors on an iPhone, enable the required permission. Go to iPhone Settings > Privacy > Tracking and enable “Allow Apps to Request To Track.” Then, reload the Ticketmaster app.

  • On Android: To fix Ticketmaster javascript errors on an Android device, enable the required permission. Go to Settings > Apps > Select Ticketmaster > Permissions. Allow all permissions and reload the app.

  • On Chrome: To resolve Ticketmaster javascript errors on Chrome, enable javascript settings in your browser. Open Chrome > Click Settings > Security and Privacy > Site settings > JavaScript. Add the Ticketmaster website address or enable javascript for all sites. Finally, reload the browser.

For more information on Ticketmaster, including tips on beating the Ticketmaster queue and strategies for fast ticket purchasing, visit the ProgramMatek website.

We hope this article has helped you resolve your Ticketmaster javascript error. If you’re interested, we have additional articles on Ticketmaster covering topics such as exchanging tickets, refreshing the Ticketmaster queue, and more. Check them out!

  • How to Exchange Tickets on Ticketmaster
  • Should You Refresh Ticketmaster Queue?
  • How to Get Tickets on Ticketmaster Fast: Strategies to Use
  • How to Transfer Tickets on Ticketmaster: Step by Step Process
  • Why TicketMaster Changed (or Downgraded) Your Seats!
  • Why Can’t I Resell My Tickets on Ticketmaster
  • How to Beat Ticketmaster Queues: Strategies to Use
  • Ticketmaster Waiting Room vs Queue
  • What Does the Ticketmaster Waiting Room Look Like
  • How to Sell Ticketmaster Tickets Not Eligible for Resale
  • How to Change Seats on Ticketmaster
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